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Over ons Praktische zaken Waar vindt u ons J. (Jana) Holthöwer, MSc

Publicaties

Robots to the Rescue? Shaping Service Experiences in Healthcare and Beyond

Organizational frontlines in the digital age: The Consumer–Autonomous Technology–Worker (CAW) framework

Robots do not judge: service robots can alleviate embarrassment in service encounters

Artificial Intelligence and Robotics in Marketing

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