Colloquium Computer Science - Remco Dijkman, Eindhoven University of Technology

Title: Data-driven business process optimization

Abstract:

The availability of both computing power and data has grown exponentially over recent decades. This has created opportunities for organizations to transform the way their business processes work, improving them, for example, by reducing their cost or by making them more sustainable. One of the ways in which this can be done is by enhancing business processes with data to produce accurate representations of how work typically progresses through the organization. Such data-enhanced models can, in turn, be used to simulate the organization – even in real-time – or to make predictions about what will likely happen under particular conditions and with particular work distribution and control rules. These predictions can then be used to make decisions on the optimal rules for work distribution or control under given conditions. Data-driven business process optimization concerns itself with developing the models, tools and techniques that facilitate this. During his lecture, Remco Dijkman will introduce the research area of data-driven business process optimization and share his vision on the development of the area.

BIO

Remco Dijkman received his MSc (2001) and PhD (2006) in Computer Science from the University of Twente. He then joined Eindhoven University of Technology as an assistant professor in the Department of Industrial Engineering and Innovation Sciences and later became an associate professor (2014). Currently, he leads the research on data-driven business process optimization, with a focus on applications in transport and the supply chain. Remco has published over 100 peer-reviewed papers. His work on business process execution semantics and business process similarity is highly cited and for his work on the latter he has received multiple awards. Remco serves on the editorial board of Information Systems and has been involved in a large number of research projects with industry. He is an enthusiastic teacher and has received multiple education awards.