Top 5 FAQ
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When should I have paid the tuition fees?
If you want to start with your degree programme on 1 September 2025, the UG must have received your payment no later than 31 August 2025*.
* For non-EU students, another deadline may apply due to the immigration procedure.
How can I pay the tuition fees?
An overview of the various possibilities can be found on the Payment possibilities tuition fees page.
What happens if I pay my tuition fees late?
You will not be enrolled and you are not entitled to various facilities.
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How can I upload a photo for my University card?
To receive your student card you need to be fully enrolled as a student and have uploaded your photo for the card in your Brightspace account.
Instruction upload photo
You can only upload the photo if your RUG account is activated.- Go to Brightspace and log in with your S-number (for example s1234567) and password
- Click on UG Tools
- Select "Statement of enrollment and photo" and upload your photo.
Requirements photo
The photo must meet the following requirements:- Your head is shown in full and faces toward the camera (portrait photo)
- You are not wearing sunglasses, hat, cap or other head covering (except head coverings for religious reasons)
- No other person or object should be visible
- The photo is clear and good quality
- The photo has not been edited by filters or other effects
- Maximum file size: 5Mb Photo format: JPG
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Why have I not received my student card yet?
You will receive your student card within approximately 10 working days after you have been fully enrolled as a student and have uploaded your photo in your Brightspace account.
Dutch address
Students with a Dutch address will receive their student card per post on their correspondence address. You can find and change your correspondence address in Studielink.Foreign address
Students with a foreign address will receive an email as soon as their student card is ready for pick up at the Student Information & Administration in the Academy Building. To pick up your card, please make an appointment here. Keep in mind that you should be able to identify yourself when picking up your student card. -
Can I be admitted to the programme?
We understand that you’re seeking more clarification about your admissibility. Unfortunately, we can not give you any pre-advice on your admissibility in advance. To get an idea of your admissibility we recommend you to take a careful look at the page of your preferred programme and our pre-education and language requirements:
- Pre-education requirements for Bachelor’s
- Pre-education requirements for Master’s
- Language requirements for Bachelor’s
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Language
requirements for Master’s
If these requirements do not answer your question please note that, as the admission requirements vary per programme and each application is assessed on an individual basis, we would need to receive your complete application before your admissibility can be assessed.
For information concerning the application procedure, please consult our Admissions Guide for bachelor and master applicants or take a look at our Online Application Guide (PDF). -
Which documents and how should I upload in the Progress Portal?
In order for you to know which documents you need to upload, we would like to refer to our website’s application documents page for Bachelor or Master. On this page you will find, under your faculty, the required application documents that you need to upload into the Progress Portal.
Please note that you have to upload your Diploma / Statement of enrolment / Expected statement of graduation and Transcript under the ‘Previous education’ section of the Progress Portal. Behind the displayed previous education, you will find an ‘add document’ button. With this button you can upload your documents.
Please note that you have to upload two documents under the previous education that has been provided via Studielink for you:
1) Your Diploma or Statement of enrolment or Statement of Expected Graduation and
2) A Transcript or Expected grades.
Secondly, if your selected programme requires additional application documents (please find these on the web pages above) like course descriptions, checklists, CV, motivational letters, etc., you will be able to upload these under the ‘Entry requirements’ section in the Progress Portal. If you are not asked for one or more of these documents, you do not have to upload them.
We highly recommend that you also have a look at our Application Guide PDF. Under section 2, you will find all information and links regarding the topic of application documents.
We also recommend that you have a look at our informative YouTube video explaining how the Progress Portal works.